Last Updated: 27 August 2026
SKYLITE TRADEINDIA TECHNOLOGY PVT LTD (“we”, “us”, or “our”) operates Ready Rider. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect and how we use it.
1. Information We Collect
We may collect:
* Personal Details: Name, mobile number, email address, and profile information.
* Driver Documents: Driving Licence, Aadhaar, vehicle documents, photographs, consent forms, and other required documents.
* Location: Real-time location for booking, ride tracking, navigation, safety, and ETA services.
* Ride Information: Booking details, pickup/drop locations, ride history, fares, ratings, and complaints.
* Payment Information: Payment and transaction details processed through authorized payment providers.
* Device Information: Device type, app usage, IP address, and technical information required to operate and improve the app.
2. How We Use Your Information
We use your information to:
* Provide and manage ride services.
* Connect users with drivers.
* Track rides and provide real-time location/ETA.
* Process payments.
* Verify drivers and vehicles.
* Provide customer support.
* Improve safety and service quality.
* Send important service updates and, where permitted, promotional offers.
* Prevent fraud and comply with legal requirements.
3. Sharing of Information
We may share necessary information with:
* Drivers and users to facilitate rides.
* Payment gateways and other service providers.
* GPS, hosting, analytics, and support providers.
* Government or law-enforcement authorities when legally required.
* Emergency services or contacts when necessary for safety.
We do not sell your personal information.
4. SOS and Emergency Information
If the SOS feature is activated, Ready Rider may use and share relevant information such as the user's/driver's identity, real-time location, ride details, and emergency contact information to help respond to the emergency.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
6. Your Rights
Subject to applicable law, you may request to:
* Access or update your information.
* Correct inaccurate information.
* Request deletion of your information where applicable.
* Opt out of promotional communications.
7. Cookies and Tracking
Our website and services may use cookies and similar technologies to improve functionality, analyze usage, and provide a better experience.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available through the Ready Rider App or website.
9. Contact Us
For any privacy-related questions or concerns:
SKYLITE TRADEINDIA TECHNOLOGY PVT LTD.
Email: skylitetradeindia.official@gmail.com
10. Consent
By registering for or using "Ready Rider", you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above.